Position Opening:
Systems Administrator
HMIS
(Homeless Management Information System)
posted
11/01/01
Purpose:
Directs all planning, coordination, and management related to CSB’s
HMIS and internal IT activities. Activities
and responsibilities include but are not limited to: coordination of CSB HMIS,
management of CSB information technology systems, coordination of strategic IT
planning, provision of technical assistance to CSB and other community
agencies, assistance with descriptive and statistical analysis, preparation of
HMIS reports, and presentation of findings and recommendations. Reports
directly to Associate Director. Additional duties may include participation in
community coalitions/task forces and representation of the agency.
Major
Position Responsibilities:
Homeless
Management Information Systems:
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·
Maintains quality, accessibility and functionality of HMIS
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·
Coordinates and collaborates with Bowman Internet Services on
system needs, troubleshooting and enhancements;
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·
Monitors agency input of data to MIS
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·
Monitors and approves the dissemination of data collected through
the MIS;
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·
Coordinates and prepares reports which meet the data needs of CSB
and partner agencies including monthly, quarterly, and annual
clients served data;
-
·
Audits aggregate data for accuracy;
Technical
Assistance to Partner Agencies:
-
·
Serve as point of contact between CSB and its affiliated agencies
with Bowman Internet Systems;
-
·
Provide technical and user support for ServicePoint software,
including agency account set-up, system monitoring and
testing, problem diagnosis and resolution, routine software and
information maintenance;
-
·
Provide support by phone, email or on client site when necessary;
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·
Provide HMIS training for user agencies, in both individual and
group settings;
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·
Supports interagency use of system and documents system best
practices for dissemination.
Information
Technology Systems:
-
·
Oversees, coordinates, and directs all matters relating to CSB’s
hardware, software, data processing, and communications system needs;
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·
Manages system administrator contracts with external consultants to
maintain CSB’s IT systems;
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·
Directs process improvement efforts relating to CSB IT systems;
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·
Maintains CSB’s external communication efforts through Internet
web page development and maintenance.
Administration
and Management:
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·
Provides staff leadership and input on HMIS policy as needed;
-
·
Oversees HMIS-related files, records, and documents;
-
·
Assesses and coordinates staff development activities for IT as
assigned.
Staff
Support:
Full
Time Position
Reports
to:
Associate
Director
Pay
Range:
Salary commensurate with experience.
$28,000 - $35,000. Paid leave, holidays and insurance benefits.
Qualifications:
Bachelor’s Degree or equivalent experience in IT field.
Knowledge of and experience with relational database management and
database administration required and essential.
Ability to translate between agency information needs and database
structure and functions required. Knowledge
of Microsoft Windows, Office and Access, Internet and Crystal Reports.
Ability to troubleshoot and resolve software and hardware problems.
Excellent skills in analysis (qualitative & quantitative),
strategic planning required. Proven excellence in written and oral
communication required. Ability
to manage multiple projects and deadlines necessary.
Experience working not-for-profit setting with significant information
reporting requirements strongly preferred.
Congruence with agency mission and desire and ability to work
collaboratively with others is of major importance.
The Community Shelter Board is and Equal
Opportunity Employer and conforms
to all applicable employment practices.